Why RGAA
The topic is not only functional: it also involves accessibility, documentation, traceability, and service continuity.
Development of RGAA-compliant applications
Design, audit, and fix public applications with a real long-term digital accessibility requirement.
What an RGAA-compliant application must cover from the start
Accessibility audit
Every decision must remain readable over time, both for day-to-day operations and for audit or takeover.
User testing
Journeys must stay understandable for both the user and the teams processing the files.
Fixes
The right architecture mostly avoids recreating a silo that is hard to maintain, secure, or take over.
Why must RGAA be handled from the design phase?
RGAA is not just a final control checklist. On a public application, it directly shapes how journeys are designed, how content is structured, how components are chosen, and how interfaces are written so they remain genuinely usable in varied situations. Handling it early avoids cosmetic compliance. When it is integrated from the design phase, teams reduce structural gaps, impossible-to-fix components, and late findings that would otherwise force a full front-end rewrite instead of targeted corrections.
What should a genuinely useful accessibility audit cover?
A useful audit does not stop at a list of defects. It must show where the structural blockers are: recurring components, forms, contrast, keyboard navigation, semantic structure, focus handling, error messages, and rendering through assistive technologies. That reading is mainly there to prioritize. It separates what belongs to a component fix, a content issue, deeper front-end debt, or a full journey that needs to be reworked to get back to a truly sustainable base.
Why should the audit be complemented with user testing?
User testing complements the technical audit because it reveals what a checklist does not always see: hesitation, misunderstood steps, unnecessary backtracking, ambiguous wording, or concrete blockers when a user tries to complete the process. On a public application, that step also helps validate the design trade-offs. A journey may be technically compliant and still remain painful to use if messages, screen order, or the logic of requested documents were not designed clearly enough.
How do you fix a non-compliant application in a durable way?
Serious fixes do not stop at a few HTML attributes. They often involve the component library, forms, messages, content hierarchy, navigation, and sometimes the logic of the journey itself. The goal is to return to a foundation that remains maintainable. If each fix adds a local exception, the application becomes fragile again at the first new change. Teams therefore need to fix recurring building blocks cleanly and keep a review discipline over time.
Frequently asked questions
Because it determines the real accessibility of the service for users and is heavily expected in the public sector.
Related pages
Public institutions and operators
For structures where service continuity, auditability, and access clarity are non-negotiable.
Software development for public administrations
Public-sector software designed for service continuity, code ownership, reversibility, and long-term maintenance.
Modernization of digital public services
Modernize citizen and agent journeys to reduce delays, paper, and friction in digital public services.
Securing public information systems
Secure access, logs, backups, and business continuity across public or para-public information systems.
Maintenance and evolution of public applications
Provide maintenance, fixes, evolutions, and support for public applications across long and documented cycles.
Responding to a public tender with Koragence
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