Which business uses?
The most useful uses cover information retrieval, reply preparation, file summarization, procedure reading, version comparison, support assistance, or preparation of a business action.
Data sources used
The assistant can rely on a DMS, procedures, contracts, tickets, CRM, ERP, a knowledge base, an intranet, or structured exports. The key point is deciding what is authorized, reliable, and actually useful.
Information security
Security depends on permissions, role-based filtering, logging, retention, model hosting, and the sensitivity level of the data exposed to the assistant.
Available features
An assistant can answer with citations, summarize a file, prepare a draft, reformulate text, retrieve a document, suggest a next action, or trigger a supervised workflow.
Choosing the AI model
Choice mainly depends on language, cost, latency, confidentiality level, required features, and hosting mode: OpenAI, Anthropic, Mistral, or open source depending on context.
Deployment
Deployment depends on source quality, guardrails, business testing, monitoring, and the level of autonomy granted to the assistant before broader rollout.
